Terms & Conditions

Mai Abundant Aesthetic Life
Effective Date: March 22, 2025

Welcome to Mai Abundant Aesthetic Life. By booking and engaging in any of our services, you agree to the following terms and conditions. These terms apply to all services offered under the Mai Abundant Aesthetic Life brand and are governed by Canadian law.

1. Services Overview

Mai Abundant Aesthetic Life provides professional services, including:

• Relocation Concierge Packages

• Content Creator / UGC / Travel Coaching & Strategy Sessions

• Consulting and digital resources, as listed on this website.

2. Payment Terms

• All services require full payment upfront to confirm your booking.

• Payments are securely processed via approved online platforms.

• Services will not be rendered without full payment.

3. Refund Policy

All sales are final and non-refundable due to the personalized nature of our services.

Please ensure you fully understand the scope of your selected service before booking.

4. Rescheduling Policy

• Clients may reschedule coaching calls or concierge services with at least 48 hours notice.

• Rescheduling within less than 48 hours may result in a rescheduling fee.

• Missed sessions without prior notice (no-shows) will be forfeited and non-refundable.

5. Scope of Services

• Services provided are strictly limited to what is outlined in the specific package purchased at booking.

• Requests outside the outlined package will be treated as custom services and may incur additional charges.

6. Client Responsibility

• Clients are responsible for providing accurate and complete information via intake forms.

• For relocation clients: you are responsible for your own visa arrangements, insurance, travel, and accommodation, unless separately arranged in writing.

7. Communication & Support

• VIP Concierge clients will receive WhatsApp support during the outlined support period (e.g., 7 days post-arrival).

• Coaching & strategy clients will receive communication limited to their booked session unless additional services are purchased.

• All communications are based on Vietnam Standard Time (GMT+7) during standard business hours.

8. Confidentiality

Mai Abundant Aesthetic Life respects client confidentiality. Any personal or business information shared during our sessions or services will be kept strictly confidential and will not be disclosed to third parties, unless legally required by Canadian law.

9. Disclaimer

• While we provide professional guidance and support, we are not liable for any third-party services, vendors, or unexpected travel disruptions.

• All final relocation, business, or content-related decisions are the responsibility of the client.

10. Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the laws of Canada, and shall apply to all services provided by Mai Abundant Aesthetic Life.

Contact

For any questions regarding these Terms & Conditions, please contact:

mai@maiaestheticlife.com